(Видавництво Львівської політехніки, 2013) Оліярник, Христина; Думанський, Нестор
Service documentation as the core organization that reflects and ensures its
activities today should be a powerful tool that is able through the processes of
documentation, orient all other units and individual performers on common goals,
mobilize the initiative of employees, improve business communication processes and
adjust organizational behavior of all its members.
