(Видавництво Львівської політехніки, 2011) Consoli, Domenico
The Enterprise 2.0 model is slowly spreading in all types of
companies: small, medium and large. This is an emerging
model that involves the customer in improving the
product/service to acquire competitive advantages. In this
paper we consider 3 case studies of different sizes of
companies that have implemented the model 2.0 and from a
comparison among themselves we annotate the differences.
